You need to fill out a form on the website and wait for approval. As soon as the contract is signed, you will immediately receive applications from customers.

How do I start working with Sherridge?

A constant, predictable flow of customers, as long as you provide high-quality services according to our rules and Service Quality Standards

What will I get from this service?

When filling out the questionnaire, we will ask you to state and confirm your expertise, as well as the licence for practice.

What do I need to provide as supporting documents?

Lawyer's Registration

After 12 hours allotted for the consultation period, a link will be sent to your email. If you click it, it will mean for the platform that the lawyer has confirmed the fact of rendering the service.

What is the fact confirming the provision of consultation?

As soon as you confirm the fact of providing the service, the platform sends a request to the client asking them to provide an assessment (profide feedback). If the client does not declare the opposite within 24 hours, the service will be considered rendered and we will send payment for the services to your bank account.

When will I get paid for the consultation?

No. One of the advantages of the platform is transparent pricing for the client and the absence of hidden payments. The cost of the consultation depends on the complexity of the case. You will see the cost before you agree to take the client.

Can I specify the cost of services myself?

The platform takes an agency commission, which will be specified in the contract between you and the platform.

Why do you charge a service fee?

Payment

The main thing is that the client should receive at least 2 scenarios for the development of his case with all possible consequences. The client should not be persuaded to choose one or another scenario. The oral consultation should be completely transcribed to text and sent to the client in electronic form. Before joining the platform, you must study and agree with the Service Quality Standards.

What is the difference between providing a consultation through your platform and a regular consultation?

By default, the platform will send you a short description of the customer's order cleared of personal data and the price of the order at the email address specified during registration. If you decide to take the case, you just need to click on the link in the letter. You can also set up receiving orders via Facebook Messenger or WhatsApp.

How will I get information about client requests?

In the registration form, you can set the parameters and preferences of cases yourself.

By what criteria will I receive orders?

Getting the service

After each consultation, the client is asked to evaluate the lawyer's work according to several criteria. All data is stored in the lawyer's card and affects future orders and the lawyer's work through the platform.

What is an internal lawyer rating?

In case of disputed issues, representatives of the platform with other lawyers can join in the consideration of the complaint.

How does the platform solve disputed issues?

Service quality

CARRY OUT A CONSULTATION

It takes 4 working hours to select and connect clients with the most suitable lawyer. Please note that we consider working hours from 8 am to 7 pm GMT. If your request was sent outside working hours, 4-hour countdown starts at the beginning of the following working day.

After I fill out the form, how quickly will Sherridge provide me with a lawyer?

When registering, you may specify only the data you want to share with a lawyer, except for mandatory fields. However, the more details you provide, the better the lawyer will be able to prepare for the consultation. While communicating with the lawyer, you are protected by attorney-client privilege.

I need a consultation, but I want to remain incognito. Is it possible?

English is the main language of the platform and our services. But when filling out the questionnaire, you may specify a second language (for example, your native language). And we will try to find a professional lawyer who also speaks this language.

Is the service only available to English-speaking users?

Yes, of course. Our service connects clients with lawyers for consultations on all family issues, including mediation or drafting marriage contracts.

I'm not going to get divorced, but I want to explore options. Can I get a consultation?

Registration

Sherridge acts as an intermediary between the client and the lawyer, including guaranteeing the security of the transaction and payment to the lawyer after the service is provided.

Why do you charge upfront?

Yes, every lawyer is insured. And if the client is harmed due to unprofessional activities of the lawyer, the insurance company will reimburse all losses.

Is there an insurance for this area?

We make money off the agency fee and take % of the consultation cost. Before paying, the client sees the final cost without hidden fees. The agent’s % is deducted from this amount before the payment is sent to the lawyer.

How does Sherridge make money?

If we, as a platform, do not find a lawyer for you, we will refund the full cost of the consultation to your card automatically.

When can I get a refund?

In many ways. Firstly, we build open communication protocols and make sure that you understand, what the service consists of, how it should be provided and what result exactly you will receive. Secondly, our task is to make this consultation the first and last, so that you can independently sort everything out and make a decision, save money and keep your emotional state stable (without becoming a victim). Thirdly, we guarantee that the lawyer who advises you has all the necessary expertise on the issue of interest.

How is Sherridge different from regular consultations with a lawyer?

The most important thing is several scenarios for the development of your specific situation (question) with all possible consequences. A detailed consultation with a lawyer should allow you to make a choice on your own how you will proceed further. Apart from the oral conversation, the lawyer will be obliged to send a cover letter to your e-mail.

What will I get during the consultation?

When filling out the questionnaire, you choose the format of the service. We recommend that you choose Online. But in general, you agree on the format of the consultation with a lawyer personally.

Is it possible to get a consultation remotely?

1 hour. But at the discretion of the lawyer, it can be extended without additional payment.

How long does the consultation last?

Yes. It is only important to indicate the country of marriage registration in the questionnaire so that the lawyer can prepare for the consultation.

My partner and I are citizens of different countries. Will Sherridge suit us?

Receiving service

Sherridge is a platform that is responsible for the high-quality selection and examination of all lawyers. Every lawyer who registers in the system provides us with complete information about his education, as well as a certificate confirming his practice (experience) on the topic of family law.

How do you select lawyers?

Sherridge is a smart platform, which takes into account client ratings and forms a personal rating of each lawyer on this basis. If a lawyer, based on a client's evaluations, does not provide the service of sufficient quality, the platform will recommend them less frequently to other clients or will remove them from the platform for good.

Why fill out the questionnaire after the service has been rendered?

We have a special section — Service Quality Standards — some set of rules for the provision of services (treatment of clients), and every lawyer who is added to our platform agrees with this quality policy.

What does your quality policy look like?

You need to fill out a questionnaire that comes to the email after the lawyer has rendered the service. And also you can always get in touch with us using the contacts listed on the website.

Frequently asked questions